Privacy Policy | Digital Decorator

Privacy Policy

This privacy policy sets out how Digital Decorator uses and protects any information provided by you when you use the website.

Digital Decorator is committed to ensuring that your privacy is both respected and protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can rest assured it will only be used in accordance with this privacy statement.

This policy maybe updated, you should check this page from time to time to ensure you are happy with any changes we might make.

Q: What personal information do we collect from visitors to digitaldecorator.co.uk..?
A: When ordering from, or registering to our site, you may be asked to enter your name, email address, billing address, mailing address, telephone number, credit/debit card information or other details to help fulfil your experience.
Q: When do we collect information..?
A: Information is only collected during the ordering and payment procedures.
Q: How do we use your information..?
A: We may use the information we collect when you register, to make a purchase, sign up for a newsletter, to respond to a survey or marketing communication, to browse the website or to use other site features to process your transactions, generate delivery labels with royal mail or to send you periodic emails regarding your order or other products and services.
Q: How do we protect your information..?

A: The digitaldecorator.co.uk website is regularly scanned for vulnerabilities to make your visit as safe as possible. We use regular Malware scanning.

Your personal information is contained behind secured networks, which are only accessible to selected staff that have special access privileges to such systems and are required by contract to keep information confidential. In addition, all sensitive information you supply, such as credit/debit card details or personal/billing addresses is further encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order or accesses their information to maintain the safety of personal details.

All financial transactions are processed through our gateway provider Pay Pal. We do not store credit/debit card details nor do we share any customer details with any third parties.

Q: Do we use cookies..?

A: Yes. ‘Cookies’ are small files used on our site which are transferred to your computer’s hard drive (assuming you allow this..!) via your web browser, this enables the site to recognise your browser and to capture and remember certain information.

For example, we use cookies to remember the dimensions you’ve inputted or to remember the items in your shopping cart. We also use cookies to help us compile aggregate data about site traffic and interaction with our site so we can make improvements in the future.

We may also use trusted third party services to track this information on our behalf.

You can choose to have your computer warn you each time cookies are being sent, or you can choose to turn them off, this is done in your browser settings and instructions will be available in your ‘help’ menu on how to do this. If you turn cookies off, some features of our site will be turned off or may not function properly. However, you will still be able to place orders.

Q: Is there any third party disclosure..?
A: We do not sell, trade or otherwise transfer to outside parties users Personally Identifiable Information unless we provide users with advance notice or request consent. This does not include website hosting providers or other parties who assist us in operating our website, conducting our business or serving our users so long as those parties also agree to keep this PII confidential. We may only release visitor information when it is appropriate to comply with the law, enforce our site policies or protect our or others’ rights, property or safety. Non-personally identifiable user information may be provided to other parties for marketing, research, advertising or other uses.
Q: Are there any third party links..?
A: Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites will have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked sites. Nonetheless, we are keen to protect the integrity of the Digital Decorator site and welcome your feedback and information about your experience on these third party sites.
Q: What about Google..?
A: Google’s advertising requirements are summed up by Google’s Advertising Principles. They are put in place to provide users with a positive experience. For further information please click link:

https://support.google.com/adwordspolicy/answer/1316548?hl=en

Q: Do we use Google AdSense Advertising on our Website..?

A: Google, as a third party vendor uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented remarketing with Google AdSense.

We along with third party vendors such as Google, use first party cookies such as Google Analytics and third party cookies such as DoubleClick and other third party identifiers together, to compile data regarding user interactions with ad impressions and other ad service functions only as they relate to our site.

Users can opt out of how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out browser add on.

Q: Do we follow the CalOPPA protocol..?

A: Yes. The California Online Privacy Policy Protection Act is the first state law in the USA to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California and the USA to require any company or person that operates a website collecting Personally Identifiable Information from consumers, to post a privacy policy on its website stating exactly the information being collected and with which companies or individuals with which it is being shared. For more information please click link:

http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA Digital Decorator agrees to the following:

  • Users can visit our site anonymously.
  • Our privacy policy is linked on our Digital Decorator home page.
  • You will be notified of any policy changes on our privacy policy page.
  • You can change your personal information by emailing us at the following address: info@digitaldecorator.co.uk
Q: How do we handle ‘Do Not Track’ signals..?
A: We honour Do Not Track signals and do not track, plant cookies, or use advertising when DNT browser mechanisms are in place.
Q: Do we allow third party behavioural tracking..?
A: Yes. It’s important to note that Digital Decorator does allow third party behavioural tracking.
Q: What about children using the site..?
A: When it comes to the collection of personal information from children under the age of 13 years, the Children’s Online Privacy Protection Act puts parents in control, this site follows the COPPA rules and as such, we do not specifically market to children under the age of 13.
Q: Do we follow Fair Information Practices..?

A: Yes. The Fair Information Practice Principles form the backbone of privacy law and play a significant role in the development of data protection laws around the globe. In order to be compliant with Fair Information Practices we will undertake the following responsive action in the unlikely event a data breach should occur:

  • We will notify you by email within 7 business days.
  • We also agree to the Individual Redress Principle, which requires that users have the right to pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle also provides users with recourse to the courts or government agencies to investigate and/or prosecute against non-compliance by data processors.
Q: Do we abide by the CANSPAM Act..?

A: Yes. The CANSPAM Act is a law that sets out rules for commercial email, establishes requirements for commercial messages, gives the rights to recipients to have emails stopped from being sent to them and spells out tough penalties for violations.

We only collect your email address in order to:

  • Send information and respond to enquiries, questions or other requests.
  • Process orders and to send updates and information pertaining to those orders.
  • Send you additional information relating to your product or service.
  • For marketing purposes to our mailing list after the original transaction has occurred.

In accordance with CANSPAM we agree to the following:

  • We will not use false or misleading subjects or email addresses.
  • To identify the message as an advertisement in a reasonable way.
  • To include the physical address of our business headquarters.
  • To monitor third party email marketing for compliance.
  • To honor opt-out or unsubscribe requests quickly.
  • To allow users to unsubscribe using the link on the email received.

Can a website user block cookies?

Cookies help you to get the most out of our websites. However, if you do wish to disable our cookies then please follow the instructions below.

Google Chrome

  1. Click the wrench icon on the browser toolbar
  2. Select Settings
  3. Click Show advanced settings
  4. In the Privacy section, click the Content settings button
  5. To enable cookies in the Cookies section, pick Allow cookies by default
  6. To disable cookies, in the Cookies section, pick Block cookies by default
  7. Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en

Microsoft Internet Explorer 8.0, 9.0, 10.0, 11.0

  1. Click on Tools at the top of your browser window and select Internet Options
  2. In the options window navigate to the Privacy tab
  3. To enable cookies: Set the slider to Medium or below
  4. To disable cookies: Move the slider to the top to block all cookies
  5. Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge

  1. Press the three-dot More Actions button on the top right
  2. Select Settings from the menu that shows up.
  3. Tap or click View Advanced Settings. You'll need to scroll down to the bottom of the page.
  4. Press the dropdown arrow under the Cookies field.
  5. Select Block All Cookies or Block Only Third Party Cookies to disable cookies
  6. More cookie settings can be found on this page from microsoft https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Mozilla Firefox

  1. Click on Tools at the browser menu and select Options
  2. Select the Privacy panel
  3. To enable cookies: Check Accept cookies for sites
  4. To disable cookies: Uncheck at Accept cookies for sites
  5. Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera

  1. Click on Setting at the browser menu and select Settings
  2. Select Quick Preferences
  3. To enable cookies: check Enable Cookies
  4. To disable cookies: uncheck Enable Cookies
  5. Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: http://www.opera.com/help

Safari on OSX

  1. Click on Safari at the menu bar and select the Preferences option
  2. Click on Security
  3. To enable cookies: In the Accept cookies section select Only from site you navigate to
  4. To disable cookies: In the Accept cookies section select Never
  5. Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US

We may also use Facebook ads.

Steps from Facebook on how to opt out of our ads.

https://en-gb.facebook.com/help/146952742043748

Contacting us:

If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Via email : info@digitaldecorator.co.uk
  • Via Royal Mail to:
    Dot Pics Ltd
    t/a Digital Decorator
    Unit 11
    Ashburton Park
    Wheel Forge Way
    Manchester
    M17 1EH

This document was last edited on 23.02.2017